Nantes - Embroidered Cowboy Boots

Full Return Policy Here

*All items marked as Accessories and Footwear are final sale, NO exchanges or store credit*

Order Processing:

• Schedule: Monday to Friday, 11 AM to 6 PM.
• Delivery: Within 1-3 business day.

Order Changes:

• Modifications: Contact by phone before shipping; preorders ship as per item description.

In-Store Pickup:

• Option: Available for Miami area customers; choose at checkout.
• Timing: Ready within 24 hour of order placement. Please wait for email confirmation.

In-Store Return Policy:

• Duration: 14 days from order fulfillment.
• Condition: No returns if picked up after 14 days.

Gift Cards:

• Delivery: Emailed, no physical cards issued.

Tracking and Liability:

• Tracking: Via shipping confirmation email.
• Lost/Stolen: Not responsible once shipped.

Exchange or Store Credit ONLY:

• Method: Store credit only within 14 days, no refunds.
• Conditions: Items must be new, unworn, with tags; customer covers return shipping.

Exchanges at Storefront:

• Window: 14 days with items unworn, unwashed, tagged.
• Exclusions: Store credit purchases, accessories, jewelry, bags, footwear, bathing suits, sale items.